:root{
    /*
     * Always light, matching the Service Reports pages. There is deliberately
     * no dark variant: on phones set to dark mode the old one was hard to read,
     * and customers should see the same letterhead everyone else does.
     */
    /* "only" is the opt-out: without it, Chrome's Auto Dark and Brave's Night
       Mode repaint the page dark whatever colours it asks for. */
    color-scheme: only light;
    --ink:#3A3F45; --ink-2:#4A525B; --ink-3:#5D6B7A;
    --head:#0C3A68;
    --ground:#EEF5FC; --surface:#FFFFFF; --surface-2:#FFFFFF;
    --line:#D5E3F0; --line-2:#D5E3F0;
    --accent:#1E7FE0; --accent-deep:#10508F; --accent-soft:#E4F0FA;
    --accent-fill:#1E7FE0; --accent-edge:#10508F;
    --brand:#0C3A68; --brand-ink:#FFFFFF;
    --incl:#0F6E56; --incl-soft:#E2F2EC;
    --bill:#8A5A12; --bill-soft:#FDF3E2;
    --shadow:0 1px 2px rgba(12,58,104,.05), 0 6px 18px rgba(12,58,104,.06);
    --r:10px;
    --sans:"Source Sans 3", system-ui, -apple-system, "Segoe UI", sans-serif;
    --display:"Archivo", "Source Sans 3", system-ui, -apple-system, "Segoe UI", sans-serif;
    --mono:"IBM Plex Mono", ui-monospace, "SF Mono", Menlo, monospace;
  }
  *{box-sizing:border-box}
  body{margin:0;background:var(--ground);color:var(--ink);font-family:var(--sans);font-size:16px;line-height:1.55}
  .wrap{max-width:1120px;margin:0 auto;padding-inline:16px;padding-block:20px 120px}
  h1,h2,h3{margin:0;text-wrap:balance;font-family:var(--display);color:var(--head)}
  /* Money reads in the body face; tabular figures keep columns aligned. */
  .mono{font-family:var(--sans);font-variant-numeric:tabular-nums;font-weight:600}

  /*
   * The navy band is hillimaging.com's hero, carried over so a customer
   * arriving from the website does not feel handed off to another tool.
   * Full-bleed: it escapes the wrap's gutter rather than floating in it.
   */
  header.top{display:flex;align-items:center;gap:16px;flex-wrap:wrap;margin:-20px -16px 22px;
    padding:18px 16px calc(18px + env(safe-area-inset-left,0px));
    background:var(--brand);color:var(--brand-ink);border-bottom:3px solid var(--accent)}
  header.top img{height:58px;width:auto;display:block;background:#fff;border-radius:7px;padding:5px}
  .ttl{flex:1 1 260px}
  .ttl h1{font-size:21px;font-weight:700;letter-spacing:-.01em;color:var(--brand-ink)}
  .ttl p{margin:3px 0 0;font-size:12.5px;color:#C7DCF2;letter-spacing:.02em}
  .co{display:flex;flex-direction:column;text-align:right;font-size:11.5px;color:#C7DCF2;line-height:1.5}
  .co b{font-size:12.5px;color:var(--brand-ink)}
  @media (max-width:640px){.co{text-align:left}}
  @media print{
    body{background:#fff}
    .bar,.addbtn,.btnrow,.out,.rm{display:none!important}
    .panel{position:static;box-shadow:none}
    .layout{grid-template-columns:1fr 1fr}
    details.det[open]{break-inside:avoid}
  }

  .lede{font-size:15.5px;color:var(--ink-2);max-width:62ch;margin:0 0 22px}

  .bar{display:flex;flex-direction:column;gap:14px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;margin-bottom:20px;box-shadow:var(--shadow)}
  .fld{display:flex;flex-direction:column;gap:5px;min-width:0}
  /* Small labels are the only place the monospace face appears. */
  .fld>span,.fld>label>span{font-size:11px;font-family:var(--mono);font-weight:500;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3)}
  select,input[type=text],input[type=email],input[type=tel]{font-family:var(--sans);font-size:14px;color:var(--ink);background:var(--surface-2);border:1px solid var(--line-2);border-radius:7px;padding:7px 9px;min-width:0;width:100%}
  input[type=text],input[type=email],input[type=tel]{font-family:var(--sans);font-size:15px}
  select:focus,input:focus,textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px rgba(30,127,224,.18)}
  select:focus-visible,input:focus-visible,button:focus-visible{outline:2px solid var(--accent);outline-offset:2px}

  .seg{display:inline-flex;background:var(--surface-2);border:1px solid var(--line-2);border-radius:7px;padding:2px;gap:2px}
  .seg button{font-family:var(--display);font-size:13px;font-weight:600;color:var(--ink-2);background:transparent;border:0;border-radius:5px;padding:6px 13px;cursor:pointer;white-space:nowrap}
  .seg button[aria-pressed=true]{background:var(--accent-fill);color:#fff}

  .layout{display:grid;grid-template-columns:1fr 330px;gap:22px;align-items:start}
  @media (max-width:860px){.layout{grid-template-columns:1fr}}

  .sysrow{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:15px 16px;margin-bottom:14px;box-shadow:var(--shadow)}
  .sysrow .hd{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}
  .sysrow .hd .n{font-size:11px;font-family:var(--mono);font-weight:500;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3)}
  .rm{background:transparent;border:1px solid var(--line-2);color:var(--ink-3);border-radius:6px;font-size:12px;padding:3px 9px;cursor:pointer;font-family:var(--display)}
  .rm:hover{border-color:var(--bill);color:var(--bill)}
  .g3{display:grid;grid-template-columns:repeat(3,1fr);gap:11px;margin-top:11px}
  @media (max-width:560px){.g3{grid-template-columns:1fr}}
  .lvl{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:11px}
  @media (max-width:560px){.lvl{grid-template-columns:1fr}}
  .lvl button{text-align:left;font-family:var(--sans);background:var(--surface-2);border:1.5px solid var(--line-2);border-radius:8px;padding:9px 11px;cursor:pointer;color:var(--ink-2)}
  .lvl button b{display:block;font-family:var(--display);font-size:14px;font-weight:700;color:var(--head);margin-bottom:1px}
  .lvl button em{font-style:normal;font-family:var(--sans);font-variant-numeric:tabular-nums;font-size:14px;font-weight:600;color:var(--ink-3)}
  .lvl button[aria-pressed=true]{border-color:var(--accent);background:var(--accent-soft)}
  .lvl button[aria-pressed=true] em{color:var(--accent-deep);font-weight:600}
  .lvl button span{display:block;font-size:11.5px;color:var(--ink-2);margin-top:5px;line-height:1.4}
  .lvl button[aria-pressed=true] span{color:var(--ink)}
  .lvl button i{display:block;font-style:normal;font-size:11px;color:var(--ink-3);margin-top:3px;line-height:1.35}
  .lvl button[aria-pressed=true] i{color:var(--ink-2)}
  #zipnote{font-size:11px;color:var(--ink-3);min-height:14px}
  .pmfreq{margin-top:10px;display:flex;align-items:center;gap:10px;font-size:13px;color:var(--ink-2)}

  .addbtn{width:100%;background:var(--surface);border:1.5px dashed var(--accent);color:var(--accent-edge);border-radius:var(--r);padding:11px;font-family:var(--display);font-size:14px;font-weight:600;cursor:pointer}
  .addbtn:hover{border-color:var(--accent)}

  .panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow);position:sticky;top:calc(env(safe-area-inset-top,0px) + 12px);overflow:hidden}
  .panel h2{font-size:11.5px;font-family:var(--mono);font-weight:500;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3);padding:13px 16px 0}
  .lines{padding:10px 16px 0}
  .li{display:flex;justify-content:space-between;gap:10px;padding:8px 0;border-bottom:1px solid var(--line);font-size:13.5px}
  .li:last-child{border-bottom:0}
  .li .d{min-width:0}
  .li .d b{display:block;font-weight:600;font-size:13.5px}
  .li .d span{color:var(--ink-3);font-size:12px}
  .li .v{font-family:var(--sans);font-variant-numeric:tabular-nums;font-weight:700;white-space:nowrap}
  .tot{background:var(--accent-soft);border-top:1px solid var(--line);padding:13px 16px;margin-top:8px}
  .tot .r{display:flex;justify-content:space-between;font-size:13px;color:var(--ink-2);padding:2px 0}
  .tot .r.big{font-size:20px;font-weight:700;font-family:var(--display);color:var(--head);padding-top:7px;margin-top:6px;border-top:1px solid var(--line-2)}
  .tot .r .mono{font-weight:600}
  .tot .note{font-size:11.5px;color:var(--ink-3);margin-top:7px;line-height:1.45}

  .btnrow{padding:13px 16px;display:flex;flex-direction:column;gap:8px}
  .btn{font-family:var(--display);font-size:14.5px;font-weight:700;border-radius:8px;padding:10px 14px;cursor:pointer;border:1px solid transparent;text-align:center}
  .btn.p{background:var(--accent-fill);color:#fff;border-bottom:3px solid var(--accent-edge)}
  .btn.s{background:var(--surface-2);border-color:var(--line-2);color:var(--ink)}

  details.det{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);margin-top:24px;box-shadow:var(--shadow)}
  details.det>summary{cursor:pointer;padding:13px 16px;font-weight:600;font-size:14.5px;list-style:none}
  details.det>summary::-webkit-details-marker{display:none}
  details.det>summary::before{content:"▸";display:inline-block;margin-right:9px;color:var(--accent);transition:transform .15s}
  details.det[open]>summary::before{transform:rotate(90deg)}
  .tblwrap{overflow-x:auto;padding:0 16px 16px}
  table{border-collapse:collapse;width:100%;min-width:480px;font-size:13px}
  th,td{text-align:left;padding:7px 10px;border-bottom:1px solid var(--line)}
  th{font-size:10.5px;font-family:var(--mono);font-weight:500;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3)}
  td.c{text-align:center;font-weight:600;font-size:12px}
  .pill{display:inline-block;padding:2px 8px;border-radius:20px;font-size:11px;font-weight:600}
  .pill.i{background:var(--incl-soft);color:var(--incl)}
  .pill.b{background:var(--bill-soft);color:var(--bill)}
  .pill.x{background:var(--surface-2);color:var(--ink-3)}

  .out{margin-top:24px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:16px;box-shadow:var(--shadow)}
  .out h3{font-size:14.5px;margin-bottom:4px}
  .out p{margin:0 0 11px;font-size:13.5px;color:var(--ink-2)}
  textarea{width:100%;min-height:210px;font-family:var(--sans);font-size:14px;line-height:1.6;color:var(--ink);background:var(--surface-2);border:1px solid var(--line-2);border-radius:8px;padding:11px;resize:vertical}
  .hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
  .ok{background:var(--incl-soft);color:var(--incl);border-radius:8px;padding:12px 14px;font-size:14px;font-weight:500;margin-bottom:14px}
  .foot{margin-top:26px;padding-top:15px;border-top:1px solid var(--line);font-size:12.5px;color:var(--ink-3)}
  .gesak{margin-top:11px;background:var(--bill-soft);border-left:3px solid var(--bill);border-radius:0;padding:10px 13px;font-size:12.5px;color:var(--ink-2)}
  @media (prefers-reduced-motion: reduce){*{transition:none!important}}

.ok{line-height:1.55}
.ok b{display:block;font-size:15.5px;margin-bottom:6px}
.ok ol{margin:6px 0 0;padding-left:20px;font-weight:400;font-size:13.5px;color:var(--ink-2)}
.ok ol li{margin:3px 0}
details.copy{margin-top:14px}
details.copy>summary{cursor:pointer;font-size:12.5px;color:var(--ink-3);list-style:none}
details.copy>summary::-webkit-details-marker{display:none}
details.copy>summary::before{content:"\25B8";display:inline-block;margin-right:6px;color:var(--accent);transition:transform .15s}
details.copy[open]>summary::before{transform:rotate(90deg)}
details.copy textarea{margin-top:8px}

.bar .row{display:flex;gap:18px;flex-wrap:wrap;align-items:flex-end}
.bar .row+.row{padding-top:14px;border-top:1px solid var(--line)}
.btnrow .hint{margin:0;font-size:11.5px;color:var(--ink-3);line-height:1.45}
.btnrow details.copy{margin-top:4px}
.btnrow details.copy textarea{min-height:170px;font-size:11.5px}
.btnrow details.copy .btn{margin-top:8px;width:100%}
.out#request{margin:0 0 20px}

.btnrow .lk{background:none;border:0;padding:0;color:var(--ink-3);font:inherit;font-size:11.5px;text-decoration:underline;cursor:pointer}
.btnrow .lk:hover{color:var(--accent)}

.choose{margin:12px 0 2px;font-size:13px;color:var(--ink-3);line-height:1.5}
.btn.p:disabled{background:var(--line-2);cursor:not-allowed}
.btn.p:disabled:hover{background:var(--line-2)}

/* ---- invite desk (staff, phone-first) ---- */
.desk{max-width:620px}
.desk .top{margin-bottom:18px}
.desk header.top img{height:48px}
.dn{border-radius:10px;padding:14px 16px;margin-bottom:18px;font-size:14px;line-height:1.55}
.dn.good{background:var(--incl-soft);color:var(--incl)}
.dn.bad{background:#FCEBEB;color:#A32D2D}
.dn b{display:block;font-size:15px;margin-bottom:4px}
.dform{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:18px 18px 20px;box-shadow:var(--shadow)}
.dform .fld{margin-bottom:14px}
.dform .fld small,.dform .fld>label small{display:block;margin-top:5px;font-size:11.5px;color:var(--ink-3)}
.dform .fld>span em,.dform .fld>label>span em{font-style:normal;font-weight:400;text-transform:none;letter-spacing:0}
.dform input[type=text],.dform input[type=email],.dform select{font-size:16px;padding:11px 12px;font-family:var(--sans)}
.chk{display:flex;gap:10px;align-items:flex-start;font-size:13.5px;color:var(--ink-2);line-height:1.5;margin:0 0 12px;cursor:pointer}
.chk input{width:18px;height:18px;margin-top:2px;flex:0 0 auto}
.chk em{font-style:normal;color:var(--ink-3);font-size:12.5px}
.dbtn{font-family:var(--display);font-size:15.5px;font-weight:700;border:0;border-radius:8px;padding:13px 22px;cursor:pointer}
.dbtn.p{background:var(--accent-fill);color:#fff;width:100%;margin-top:6px;border-bottom:3px solid var(--accent-edge)}
.dbtn.s{background:var(--surface-2);border:1px solid var(--line-2);color:var(--ink);font-size:13.5px;padding:10px 14px;white-space:nowrap}
.cp{display:flex;gap:8px;margin-top:10px}
.cp input{flex:1 1 auto;min-width:0;font-family:var(--sans);font-size:13px;padding:10px;border:1px solid var(--line-2);border-radius:7px;background:var(--surface-2);color:var(--ink)}
.dlk{display:inline-block;margin-top:9px;font-size:13px;color:var(--accent)}
.dh{font-size:11.5px;font-family:var(--mono);font-weight:500;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3);margin:26px 0 10px}
.ditem{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;margin-bottom:10px;box-shadow:var(--shadow)}
.ditem.off{opacity:.5}
.dtop{display:flex;justify-content:space-between;align-items:baseline;gap:10px}
.dtop b{font-size:14.5px}
.dtop span{font-size:11.5px;color:var(--ink-3);white-space:nowrap}
.dsub{font-size:12.5px;color:var(--ink-3);margin-top:2px}
@media (max-width:560px){
  .cp{flex-direction:column}
  .cp input{font-size:11px}
  .dbtn.s{width:100%}
  .ditem .dbtn.s{width:auto}
  .rq{font-size:12.5px}
  .rq td.n{width:84px}
}

/* ---- review & send desk ---- */
.chip{display:inline-block;padding:2px 9px;border-radius:20px;font-size:11px;font-weight:600;white-space:nowrap}
.mut{color:var(--ink-3);font-weight:400}
.warn{background:#FAF0DC;color:#8A5E16;border-radius:8px;padding:9px 12px;margin:10px 0 0;font-size:12.5px;line-height:1.5}
.rq{width:100%;min-width:0;table-layout:fixed;border-collapse:collapse;margin:11px 0 2px;font-size:13px}
.rq td{padding:7px 0;border-bottom:1px solid var(--line);vertical-align:top;overflow-wrap:anywhere}
.rq td.n{width:96px;font-family:var(--sans);font-variant-numeric:tabular-nums;font-weight:700;text-align:right;white-space:nowrap;padding-left:8px}
.rq .mut{font-size:11.5px}
.rq tr.sum td{border-bottom:0;border-top:1px solid var(--line-2);font-weight:700;font-size:15px;padding-top:9px}
.rq tr:last-child td{border-bottom:0;padding-top:1px}

/* ---- public request page ---- */
.rlead{margin:0 0 16px;font-size:14.5px;line-height:1.6;color:var(--ink-2)}
.rsmall{margin:14px 0 0;font-size:11.5px;line-height:1.5;color:var(--ink-3)}
.dform input[type=tel],.dform textarea{font-size:16px;padding:11px 12px;font-family:var(--sans);color:var(--ink);background:var(--surface-2);border:1px solid var(--line-2);border-radius:7px;width:100%}
.dform textarea{height:auto;min-height:84px;line-height:1.5;resize:vertical}
.dform textarea::placeholder{color:var(--ink-3)}
.ditem .dform{border:0;box-shadow:none;padding:0;background:none}

/* ---- pinned running total (phones): the number must never be off-screen ---- */
.stick{display:none;position:fixed;left:0;right:0;bottom:0;z-index:40;width:100%;
  align-items:center;justify-content:space-between;gap:14px;
  padding:12px 16px calc(12px + env(safe-area-inset-bottom,0px));
  background:var(--surface);border:0;border-top:1px solid var(--line-2);
  box-shadow:0 -4px 20px rgba(0,0,0,.10);font-family:var(--sans);cursor:pointer;text-align:left}
.stick .sl{font-size:11px;font-family:var(--mono);font-weight:500;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3)}
.stick .sv{display:flex;align-items:baseline;gap:9px}
.stick .sv b{font-family:var(--display);font-variant-numeric:tabular-nums;font-size:21px;font-weight:700;color:var(--head)}
.stick .sv i{font-style:normal;font-family:var(--sans);font-variant-numeric:tabular-nums;font-size:14px;color:var(--ink-3)}
@media (max-width:860px){
  .stick[hidden]{display:none}
  .stick{display:flex}
  .wrap{padding-bottom:110px}
}
@media print{.stick{display:none!important}}

.dfold{margin-top:22px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:0 16px}
.dfold summary{cursor:pointer;padding:14px 0;font-size:13.5px;font-weight:600;color:var(--accent)}
.dfold p{font-size:12.5px;color:var(--ink-3);line-height:1.55;margin:0 0 8px}
.dfold p:last-child{padding-bottom:14px}
.dfold code{font-family:var(--mono);font-size:11.5px;background:var(--surface-2);padding:1px 5px;border-radius:4px;color:var(--ink-2)}
.dfold .cp{margin-bottom:14px}
.dnote{color:var(--ink-2)!important}

/* ---- "?" help beside a label, answer underneath ---- */
.fld > label{display:flex;flex-direction:column;gap:5px;min-width:0}
.qm{margin-left:6px;width:18px;height:18px;padding:0;border:1px solid #B9D2EC;border-radius:50%;vertical-align:middle;
  background:var(--accent-soft);color:var(--accent-edge);font-family:var(--display);font-size:11px;font-weight:800;
  line-height:16px;text-align:center;cursor:pointer;text-transform:none;letter-spacing:0}
.qm:hover,.qm[aria-expanded=true]{background:var(--accent-fill);color:#fff}
.fh{margin:7px 0 0;padding:9px 11px;background:var(--accent-soft);border-left:3px solid var(--accent);
  border-radius:0 7px 7px 0;font-size:12.5px;line-height:1.5;color:var(--ink-2);text-transform:none;letter-spacing:0;font-weight:400}
.fh[hidden]{display:none}
.pmfreq span .qm{vertical-align:baseline}
@media print{.qm{display:none}.fh{display:none!important}}